top of page

FAQ

SHIPPING & DELIVERY
​

All prices shown include shipping & handling. We expect all items purchased from this website to reach you in perfect condition. However if you ever receive something that has been damaged or  the item you have ordered was not the item you expected, please contact us via the contact page and we will discuss with you what action is required. But in general we will replace your order or refund accordingly.

 

EASY RETURNS
​

Please contact us via the contact page to arrange returns.

 

TRACKING YOUR ORDER
​

We send all orders via Royal Mail standard delivery.

 

MONEY BACK GUARANTEE
​

If for any reason you are not happy with the item you have ordered, once received. Just let us know via the contact page and we will refund your order, no problem at all.

 

100% SECURE ORDERING 
​

Our website is fully encrypted and secure.

 

PRIVACY POLICY
​

We do not share your details with anyone for obvious reasons and for data protection. We will only contact you directly to respond to any questions you may have asked or to resolve anything related to an order you have placed. You will only receive marketing messages/special offers if you have opted into our mailing list.

 

bottom of page